We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Technical Services Administrator at Virtual Staff 365. Our client is an Australia-based company that supports thousands of businesses across Australia and internationally.. They are currently looking for a Technical Services Administrator to join their team. In this role, you will be the first point of contact for technical support.. Responsibilities: . . Provide phone-based technical support to clients experiencing issues.. . Diagnose and troubleshoot problems; escalate complex cases to the relevant team.. . Coordinate scheduling for on-site maintenance and repairs.. . Keep clients updated on repair progress and expected timelines.. . Ensure excellent customer service through clear and timely communication.. . . Excellent written and verbal communication skills.. . Introductory knowledge of hardware systems.. . Experience in troubleshooting and providing technical support.. . Strong organizational and time-management skills.. . Ability to work independently and effectively prioritize multiple service requests.. . Company Location: Philippines.