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German Speaking Customer Service for Automotive industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries, and we are currently looking for a skilled German Speaking Customer Service Representative to join our team in the automotive industry. Our agency specializes in various sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications, ensuring that we match the best candidates with the right employers. We pride ourselves on our comprehensive recruitment process which not only caters to the needs of businesses but also opens doors for candidates to find their dream jobs abroad. This role is perfect for individuals who are passionate about customer service and possess the ability to communicate effectively in German and English. You will be the first point of contact for our clients, assisting them in navigating their queries and ensuring a high level of satisfaction. If you enjoy working in a dynamic environment where your language skills and customer service expertise can shine, we invite you to apply and be part of a vibrant and supportive team at Patrique Mercier Recruitment, a project owned by The House of Mercier.. Responsibilities. . Provide exceptional customer service to German-speaking clients in the automotive industry. . Assist customers with inquiries via phone, email, and chat. . Resolve customer complaints and issues in a timely and effective manner. . Maintain comprehensive knowledge of automotive products and services. . Document and track customer interactions in the CRM system. . Collaborate with other departments to enhance the overall customer experience. . Perform administrative tasks related to customer service operations. . . Fluency in German and English, both written and spoken. . Experience in customer service, preferably in the automotive industry. . Strong communication and interpersonal skills. . Ability to problem-solve and handle difficult situations with professionalism. . Familiarity with CRM software and customer service platforms. . Excellent organizational skills and attention to detail. . Ability to work in a fast-paced environment and adapt to changing priorities. . Company Location: Greece.