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Community Moderator and Engagement Specialist (Global Remote | SaaS) at Passion.io. Where Good Vibes Meet Growth 🚀  Create Spaces People Actually Want to Be In.. You know that magic moment when a community goes from . meh. to 🔥 . alive. . with energy. ? . That’s what we want you to create.. This isn’t just moderating. This is . creating connection. , sparking conversations, and designing experiences that keep people coming back for more.. If you see beyond likes and know how to build real belonging, keep scrolling. This one’s yours. 🙌. 💡Why This Role Builds More Than Likes. Our PassionFighter communities are the heartbeat of Passion.io.. Public groups are our front door, creating buzz, credibility, and new customers. Private groups? That’s where the magic deepens - delivering a VIP creator experience.. You’ll be the person who makes both spaces thrive. Think: sparking energy, driving meaningful interactions, celebrating wins, and . making creators feel unstoppable.. ❤️‍🔥. ⚡Your Day-to-Day (aka how you’ll make the magic happen). . Keep conversations . flowing. - moderating discussions, threads, and live chats. . Create a . positive, motivating vibe. where every member feels . seen. . . Provide . quick answers. to product questions, escalating the . tricky stuff. when needed. . Drop . resources, tips, and opportunities . to support members (and . nudge leads. ). . Partner with Marketing and Product to run c. ampaigns, launches, and events. . . Design and host . challenges, competitions, and gamified experiences. . . Turn member . wins into celebrations. the whole community feels. . Track . engagement and sentiment. , then . act on. . insights. . . Build relationships with i. nfluencers, advocates, and superfans. . . Organize v. irtual events and meetups. people actually want to attend. . Your Starter Pack for Success 🎒. . . 2+ years . managing large online communities (. 5,000+ members. ). . Project management chops. . Hands-on with . community platforms and social tools. . . Experience creating and enforcing . community guidelines. . . Fluent in . engagement metrics. and community health reporting. . Comfortable handling . product support Q's. in-community. . . Killer communication skills:. positive, clear, and proactive. . Flexibility for some North American and EU time zone overlap is required to keep the community thriving globally ☄️. 🤩 Bonus XP (#LevelUps That Impress Us). ⭐️ You've built . measurable engagement strategies. ⭐️ Know how to . drive revenue through community channels. ⭐️ Experience in . marketing, business, or coaching. spaces. ⭐️ . Gamification and challenge design. is your playground. ⭐️ Hosted or run . online events / meetups. ⭐️ Grown strong partnerships with . advocates or influencers. Your Community Mojo (what makes you you) ✨. . Blend . data smarts and people smarts. . . . Proactive. : solving little issues before they go big. . A natural . connector and culture builder. . . Stay . cool under pressure. and keep conversations . positive. . . Customer-first mindset, always. . Think . creatively. - gamifying, energizing, innovating. . . Company Location: South Africa.