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Sales Operations Manager (B2B SaaS/Tech) at Huzzle. About Huzzle. At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.. As part of our talent pool, you’ll have access to exclusive SDR opportunities matched to your background and preferences.. About the Company. Our client is a fast-growing, mission-driven digital marketing and tech company in the behavioural health sector. They provide 360° patient acquisition solutions-combining cutting-edge marketing, CRM optimisation, and sales enablement-to help behavioural health providers reach more people who need care. The team is fully remote, radically accountable, and built for measurable impact.. Job Type:. Full-time. Location:. Remote (Global). Timezone: . US. Key Responsibilities. Process Architecture & Optimisation. . Map out and implement efficient sales workflows covering lead generation, pipeline management, and client onboarding. . . Take complete ownership of CRM systems-ensuring clean data, automation, and high adoption rates among the sales team. . . Maintain comprehensive documentation for all processes, training resources, and playbooks. . . Performance Tracking & Insights. . Develop actionable dashboards and reports tailored for both leadership and front-line teams. . . Ensure accurate forecasting to guide hiring, capacity planning, and revenue projections. . . Monitor key metrics such as conversion rates, sales velocity, customer retention, and average revenue per account. . . Technology & Automation. . Evaluate and upgrade the sales technology stack to improve productivity and eliminate inefficiencies. . . Ensure seamless integration across all tools to minimise manual work and boost speed to close. . . Automate recurring administrative tasks to free up sales capacity. . . Strategic Partnership & Planning. . Collaborate with leadership and marketing to align on go-to-market plans. . . Create market entry strategies and operational frameworks for new product or channel launches. . . Translate front-line sales insights into actionable recommendations for product and marketing teams.. . Our Hiring Process:. . Submit Your Application. . Screening AI Video Interview (15 min max). . Final Face-to-Face Interview. . Successful candidates are admitted to our talent pool, gaining access to exclusive opportunities.. . We match you with a client for a final interview. . Please note:. by applying and completing our interview process, you will be added to our talent pool. This means you’ll be considered for this and all future global opportunities that match your skills - no need to apply multiple times!. . 4+ years of experience. in Sales Operations, Revenue Operations, or GTM Enablement, preferably in a high-growth startup or SaaS environment. . . . Advanced CRM expertise. (HubSpot, Salesforce) including database management, automation, integrations, and user adoption strategies. . . . Proven track record in process optimisation . -mapping, refining, and documenting workflows to increase efficiency and conversion rates. . . . Strong analytical skills. with the ability to interpret complex datasets, build actionable dashboards, and translate insights into strategy. . . . Forecasting and pipeline management expertise. , ensuring accuracy in sales projections and resource allocation. . . . Excellent documentation habits. , creating sales playbooks, onboarding guides, and standard operating procedures. . . Exceptional communication skills- both written and verbal - with the ability to train and influence sales teams at all levels. . . Comfortable with automation and AI-driven tools to eliminate manual work and improve operational scalability.. . Preferred Experience. . Building operational frameworks in fast-growing startups. . . Proficiency with project management and automation tools (ClickUp, AI solutions, proposal platforms, data enrichment). . . Familiarity with behavioural health or other mission-driven sectors.. . Company Location: South Africa.