
Dutch Speaking Frontline Support Representative at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is pleased to announce a new opening for a Dutch Speaking Frontline Support Representative. This role is designed for individuals who thrive on providing outstanding customer support to Dutch-speaking clients. Join our dynamic team and contribute to delivering exceptional service in a collaborative environment.. Responsibilities. . Provide high-quality frontline support to Dutch-speaking clients via phone, email, and live chat.. . Assist customers with inquiries related to products, services, and account issues.. . Efficiently troubleshoot and resolve customer complaints to enhance their overall experience.. . Accurately record all customer interactions in the CRM system for effective follow-up and reporting.. . Collaborate with team members to maintain exceptional service standards and improve customer experiences.. . Identify opportunities for service enhancements and contribute to the implementation of best practices.. . Stay informed about company products and services to provide accurate and useful information to clients.. . . Fluency in Dutch and English, both written and verbal.. . Previous experience in customer service or a similar support role is advantageous.. . Excellent communication and interpersonal skills.. . Strong problem-solving skills with a focus on customer satisfaction.. . Able to thrive in a fast-paced environment and manage multiple tasks effectively.. . Familiarity with CRM software and basic computer skills.. . Enthusiastic attitude and a commitment to providing outstanding customer service.. . Company Location: Greece.