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Italian Speaking Customer Service for Biotechnology industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language abroad, is excited to announce an opening for an Italian Speaking Customer Service Representative in the Biotechnology industry. With a strong focus on matching skilled candidates in sectors such as social media, gaming, healthcare, retail, travel, automotive, finance, insurance, energy, and telecommunications, we are dedicated to connecting talent with opportunities that suit their skill sets and aspirations. Our tailored recruitment process ensures that we find the ideal fit between candidates and employers, facilitating career growth and satisfying job placements. If you possess exceptional communication skills in Italian and are passionate about providing outstanding customer service in the biotech sector, we encourage you to apply and join us in helping revolutionize the customer experience in this rapidly growing field. Your contribution can make a significant difference, and through our expertise at Patrique Mercier Recruitment, we will support you every step of the way in your journey toward finding your dream job abroad.. Responsibilities. . Provide exceptional customer service in Italian to clients in the biotechnology sector.. . Assist customers with inquiries regarding biotechnology products and services.. . Resolve customer complaints and issues efficiently and effectively.. . Document and track customer interactions using our customer relationship management (CRM) system.. . Collaborate with cross-functional teams to enhance customer satisfaction.. . Stay updated on the latest developments in biotechnology to provide accurate information to customers.. . Contribute to maintaining a positive and professional environment when dealing with customers.. . . Fluent in Italian and English, both written and spoken.. . Previous experience in customer service, preferably within the biotechnology or healthcare industries.. . Strong interpersonal skills and the ability to build rapport with customers.. . Proficient with CRM software and Microsoft Office Suite.. . Excellent problem-solving skills and the ability to think on your feet.. . Ability to work both independently and as part of a team in a fast-paced environment.. . A passion for biotechnology and a desire to learn about the industry.. . Company Location: Greece.