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Spanish Speaking Customer Care for Insurance Company - Work in Greece at Mercier Consultancy MD. Mercier Consultancy MD is seeking passionate and dedicated individuals to join our team as Spanish Speaking Customer Care Specialists for an esteemed insurance company! This role offers a fantastic opportunity to provide exceptional service to Spanish-speaking clients while enjoying life in the beautiful country of Greece. If you have a strong customer service background and an interest in the insurance sector, we want to hear from you!. Key Responsibilities. Deliver top-notch customer service to Spanish-speaking customers via phone, email, and live chat, addressing inquiries related to insurance products and services.. Assist clients with policy management, claims processing, and any questions regarding insurance coverage.. Collaborate with internal teams to resolve customer inquiries and ensure a seamless customer experience.. Document customer interactions accurately and maintain detailed records in our CRM system.. Identify trends in customer feedback and contribute to improving service delivery.. Stay updated on the latest insurance products and regulations to provide accurate information to customers.. . Fluency in Spanish (both written and spoken) is essential; proficiency in English is a plus.. . Experience in customer service, preferably in the insurance or financial sector.. . Strong communication skills and a commitment to delivering exceptional customer experiences.. . Ability to work in a fast-paced environment and manage multiple inquiries efficiently.. . Strong problem-solving skills and attention to detail.. . Familiarity with CRM systems and insurance products is advantageous.. . Willingness to relocate to Greece and embrace the opportunity for cultural immersion!. . Company Location: Portugal.