Norwegian Speaking - Content Moderation/Customer Service Agent in Malta at Next Job Abroad

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Norwegian Speaking - Content Moderation/Customer Service Agent in Malta at Next Job Abroad. Join Next Job Abroad as a Norwegian Speaking Content Moderation/Customer Service Agent in the vibrant iGaming industry in Malta! This exciting position allows you to utilize your language skills and passion for ensuring a safe and engaging online environment for players. As part of our dedicated team, your role will encompass both content moderation and delivering excellent customer service to our Norwegian-speaking clientele.. In this role, you will review user-generated content, ensuring compliance with company policies while also assisting customers with their inquiries and concerns. If you have a keen eye for detail and a strong desire to provide top-notch service while working in a dynamic environment, we want to hear from you! Embrace the opportunity to live and work in beautiful Malta, where you'll enjoy a rich cultural experience.. Responsibilities. . Moderate user-generated content to ensure it meets community guidelines and legal standards.. . Provide customer support via email, chat, and phone to . Norwegian. -speaking players.. . Address and resolve customer inquiries and issues effectively and efficiently.. . Collaborate with the team to ensure a safe and positive user experience.. . Document and report moderation findings and customer interactions.. . Participate in training and development programs to enhance moderation skills and product knowledge.. . . Fluency in . Norwegian. and a strong command of English; additional languages are a plus.. . Prior experience in content moderation or customer service is beneficial.. . Strong attention to detail and analytical skills to assess user-generated content.. . Excellent communication skills with a focus on customer satisfaction.. . Ability to work efficiently in a fast-paced environment and handle multiple tasks.. . Willingness to relocate to . Malta. and immerse yourself in a new culture.. . A genuine interest in the content moderation industry is a significant advantage.. . Company Location: Sweden.