We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

CX & Operations Specialist at Anavah Talent. About the Role. A fast-growing U.S. telecom startup is seeking a CX & Operations Specialist to deliver premium customer service and support operational workflows. This hybrid role combines front-line customer support with back-office operations. You’ll manage account updates, port-in processes, and technical troubleshooting while helping refine workflows to support the company’s growth.. This is a 40+ hour role ideal for someone who thrives in fast-paced, tech-driven environments and takes pride in delivering exceptional service.. Remote – Philippines | Full-time (Monday–Saturday, U.S. CST hours) | $6–$7/hour. What You’ll Do. . Respond to customer inquiries via voice, email, and chat with professionalism and empathy.. . Handle port-in processes, service migrations, and account updates accurately.. . Troubleshoot technical and service-related issues, escalating complex cases as needed.. . Maintain updated records in CRMs and operational dashboards.. . Collaborate with the Operations Team Lead and share insights to improve processes.. . . 2+ years in customer-facing or operations roles (BPO, telecom preferred).. . Strong telecom background, especially in port-ins or account transfers.. . C1 English proficiency, confident with U.S.-based customers.. . Skilled with CRMs and quick to learn new systems.. . Detail-oriented, solutions-driven, and reliable under pressure.. . Full-time availability, Monday–Saturday, U.S. CST hours.. . Preferred Requirements. . Experience in premium customer service environments.. . Familiarity with telecom tools, fraud monitoring, or startup operations.. . Company Location: Philippines.