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Czech Speaking Technical Support for Customers - Athens, Greece at Patrique Mercier Recruitment JP. Join Patrique Mercier Recruitment JP as a Czech Speaking Technical Support Specialist in the vibrant city of Athens, Greece! This exciting opportunity allows you to work for a renowned company while immersing yourself in the rich history and culture of Greece. As a key member of our support team, you will assist Czech-speaking customers with various technical inquiries related to top-tier technology products and services. Enjoy the chance to develop your skills in a collaborative environment dedicated to providing excellent customer support. If you're ready for a new adventure in Greece, we want to hear from you!. Responsibilities. . Provide outstanding technical support to Czech-speaking customers through various communication channels including phone, email, and chat.. . Diagnose and troubleshoot technical issues efficiently and effectively.. . Collaborate with engineering teams to escalate more complex technical challenges.. . Accurately document all customer interactions and technical issues in the CRM system.. . Participate in ongoing training to improve product knowledge and customer support skills.. . Gather customer feedback to contribute to the enhancement of support processes and customer satisfaction.. . Assist in the onboarding of new team members when needed.. . . Fluency in Czech and English, both written and spoken.. . Strong technical aptitude and effective problem-solving abilities.. . Excellent communication and customer service skills.. . Previous experience in technical support or a related field is preferred but not required.. . Ability to learn quickly about new technologies and processes.. . Positive and proactive attitude with a commitment to customer service.. . Willingness to relocate to Greece and adapt to a new cultural environment.. . Company Location: Czechia.