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Spanish Speaking Customer Service Global Technology Company - Remote In Greece at Mercier Consultancy Europe. Mercier Consultancy is excited to offer a position for a Spanish Speaking Customer Service Agent for a leading Global Technology Company. This remote role based in Greece allows you to assist Spanish-speaking customers with their inquiries related to innovative technology products and services. You will be responsible for providing top-notch support, troubleshooting issues, and ensuring a seamless customer experience. If you are enthusiastic about technology, have excellent communication skills, and are dedicated to customer service, we would love to hear from you!. Responsibilities. . Deliver high-quality customer support in Spanish for inquiries pertaining to technology products.. . Assist customers with troubleshooting and resolving technical issues.. . Provide information on product features, services, and account management.. . Document customer interactions and feedback accurately.. . Collaborate with technical teams to escalate and resolve complex issues.. . Stay updated on product developments and company policies to assist customers effectively.. . Gather customer feedback to contribute to continuous service improvement initiatives.. . . Fluency in Spanish and English, both written and spoken.. . Experience in customer service, preferably in the technology sector.. . Strong communication and interpersonal skills with a focus on customer satisfaction.. . Technical aptitude with a desire to learn about innovative products and services.. . Familiarity with customer support software or helpdesk systems is an advantage.. . Detail-oriented and capable of managing multiple inquiries simultaneously.. . Ability to work in a remote setting and adapt to a flexible work schedule.. . Company Location: Greece.