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netamorphosis - Operations Manager at JobRack. Hi there! I’m Lyde, the Founder of . netamorphosis. . . We're a woman-led digital agency based in New York City, and we partner with high-end brands, especially in the fashion space. . We’ve built strong, lasting relationships with our clients - many of whom we’ve worked with for over three to four years - and we take a lot of pride in helping them grow and shine online.. At netamorphosis, we like to think of ourselves as marathon runners: steady, focused, and calm even when the pace picks up.. Our team is small but mighty, and we’re all about creating beautiful work in a way that feels organized, manageable, and supportive. . If you’re passionate about operations, creative work, and making a real impact, you’re going to love it here!. We’re looking for an Operations Manager who is ready to bring calm, structure, and efficiency across all of our projects and clients. . You should be someone who thrives on making things run smoothly, loves managing projects and communications, and is confident organizing fast-moving creative environments.. Here’s what you’ll be doing:. 📅 Track milestones and manage deliverables across projects, keeping everything (and everyone) on schedule.. 🤝 Interface with clients to gather feedback and approvals, making sure their needs are met and expectations exceeded.. 🛠️ Collaborate with cross-functional teams to troubleshoot, test (UAT), and optimize digital experiences across CMS and web platforms such as Shopify, WordPress, Klaviyo, and Netlify/Strapi (Headless Commerce). Ensure smooth end-to-end functionality within the customer funnel through hands-on problem solving and technical validation.. 📆 Oversee scheduling and calendar management for team members to keep meetings and deadlines on track.. 🤓 Work closely with creative teams, media partners, and clients to gather information and keep projects moving smoothly.. 🚀 Prepare for major campaign shifts like seasonal sales and product launches by coordinating with everyone involved.. 🔍 Identify and improve operational processes to make everything run more efficiently.. You’re someone who is super organized, loves improving systems, and thrives in a fast-paced but calm environment. . You always double-check your work, communicate clearly in all formats (written, verbal, and visual), and know how to keep a cool head even when deadlines are tight. . You’re self-sufficient, adaptable, and ready to make things better without being asked!. Working Hours : This is a full-time role working from 12 PM – 8 PM CET or 6 AM – 2 PM ET, Monday to Friday.. To excel in this role, you need:. ✅ 5 years + proven experience in operations management, project management, or a similar role, preferably within an agency or ecommerce or a creative environment. ✅ Strong organizational skills with the ability to juggle multiple projects and deadlines. ✅ Excellent communication skills, both written and verbal. ✅ Technical proficiency with project management tools and software such as Google Workspace, Figma, Shopify, Klaviyo,Mailchimp etc. . ✅ Quick to learn and adapt to new systems and processes. ✅ Proactive problem-solver who works independently. Brownie points for:.  ⭐ Experience managing creative projects and understanding creative processes. ⭐ Familiarity with digital marketing and campaign management. ⭐ Background working with diverse teams and clients across different markets. Company Location: North Macedonia.