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French Speaking Client Support Agent In Greece - Mercier Consultancy at Mercier Consultancy Europe. Mercier Consultancy Europe. is thrilled to invite applications for the role of French Speaking Client Support Agent in Greece. This position is ideal for individuals who are dedicated to providing excellent customer service to our French-speaking clients. As a key member of our support team, you will resolve inquiries and provide guidance in a friendly and efficient manner. If you are looking for an exciting opportunity to grow within a multicultural environment, we encourage you to apply!. Responsibilities. . Respond to client inquiries and support requests in French via phone, email, and chat.. . Assist clients with questions regarding our products and services, as well as troubleshooting issues.. . Collaborate with internal teams to ensure complex client issues are addressed promptly.. . Document customer interactions accurately to help improve services and processes.. . Collect feedback from clients to identify opportunities for enhancement in service delivery.. . Stay informed about product updates and best practices in customer support.. . Engage in regular training and development activities to enhance your professional skills.. . . Fluency in French and English, both written and spoken, is required.. . Previous experience in customer support or related fields is preferred.. . Exceptional communication and interpersonal skills with a strong focus on client satisfaction.. . Ability to work both independently and as part of a collaborative team.. . Detail-oriented with effective problem-solving capabilities.. . Understanding of customer support tools and software is a plus.. . Enthusiastic and flexible in adapting to a fast-paced work environment.. . Company Location: Greece.