We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Italian Speaking Customer Service for Automotive industry at Mercier Consultancy MD. Mercier Consultancy MD is excited to announce an opening for Italian Speaking Customer Service Representatives in the automotive industry. This role is designed for individuals who are enthusiastic about automobiles and are dedicated to providing exceptional customer support. As a representative, you will engage with customers in Italian, offering assistance with their inquiries related to automotive products and services.. Key Responsibilities. . Handle customer inquiries regarding automotive products, services, and specifications via phone, email, and chat in Italian.. . Provide guidance on product features, availability, and purchasing processes.. . Assist customers in troubleshooting issues related to vehicles or service inquiries.. . Document all customer interactions accurately to maintain comprehensive records.. . Collaborate with sales and technical teams to ensure effective resolution of customer issues.. . Stay updated on automotive industry trends and product developments to enhance customer interactions.. . . Fluency in Italian (both written and spoken) is required; knowledge of English is an advantage.. . Experience in customer service, preferably in the automotive sector.. . Strong interpersonal and communication skills, with a focus on customer satisfaction.. . Ability to explain technical information clearly and concisely.. . Strong problem-solving skills and a proactive mindset.. . Familiarity with CRM software and general computer proficiency.. . Willingness to work flexible hours, including evenings and weekends if required.. . Company Location: Greece.