Executive Support Specialist (With Bookkeeping Experience) WFH + Benefits at RemotePro.Ph. To apply, please visit us at: https://remotepro.ph/. We're looking for a highly organized, detail-oriented professional who can handle customer-facing support, administrative operations, and foundational bookkeeping. This is a dual-function role built for someone who communicates well, works independently, and keeps things running accurately behind the scenes. You'll be a reliable extension of our team, supporting client experience, internal operations, and financial record-keeping.. Key Responsibilities:. Customer Service & Client Support. Respond to customer inquiries via email, phone, and support platforms. Schedule appointments and manage client communications. Resolve complaints and follow up to ensure client satisfaction. Process orders, forms, applications, and service requests. Maintain detailed records of customer interactions and feedback. Support CRM updates and database maintenance. Manage support tickets and provide timely resolutions. Handle professional correspondence and vendor/team follow-ups. Administrative Support. Email management: sorting, filtering, responding, and follow-ups. Calendar management: scheduling, rescheduling, coordinating appointments. Travel management: booking flights, accommodations, itinerary planning. Document preparation: data entry, reports, and presentation design. General file and records management. Bookkeeping & Financial Support. Process and track invoices (incoming and outgoing). Record daily transactions and maintain accurate financial logs. Support accounts payable and receivable tracking. Reconcile receipts and expenses on a regular basis. Generate basic financial and expense reports. Assist with budget tracking and month-end summaries. Use QuickBooks or Xero for recordkeeping (experience required). Research & Data Handling. Conduct market research and competitor analysis. Organize and present findings clearly. Create product and service comparison reports. Project & Task Management. Support project coordination and task tracking. Monitor deadlines using ClickUp, Trello, Asana, or Monday.com. Core Skills. Excellent written and verbal communication. Strong organizational, time management, and multitasking abilities. High attention to detail — especially in financial recordkeeping. Analytical thinking and problem-solving. Ability to work independently and manage competing priorities. Professionalism and discretion with sensitive information. Technical Requirements. Proficiency in Google Workspace and Microsoft Office. Bookkeeping experience with QuickBooks or Xero . (required). CRM experience (HubSpot, Salesforce, or Zoho) — preferred. Familiarity with ClickUp, Trello, or Asana. Comfortable with Slack, Zoom, and Microsoft Teams. Familiar with cloud storage and file-sharing platforms. Bonus Skills (Preferred, Not Required). Social media scheduling and basic engagement tracking. Basic graphic design (Canva, Adobe Express). Website management (WordPress or Wix — basic edits). E-commerce support (Shopify, WooCommerce — order processing, listings). Company Location: Philippines.
Executive Support Specialist (With Bookkeeping Experience) WFH + Benefits at RemotePro.Ph