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Coordinator, Travel Finance Operations at PIVOT Agency. About PIVOT Agency: . PIVOT is a Bay Area sports and entertainment agency making a name for itself in a fast-paced and dynamic industry. Our mission is to create innovative business-to-business opportunities and to unite brands and properties in lasting partnerships that channel the emotional energy of sports into profitable and meaningful consumer engagement.  . Our Mission: . To deliver best-in-class expertise, always prioritizing our clients’ needs to achieve optimal success.. Our Vision: . To be the industry-leading sports & entertainment agency by offering a strategic array of diverse, best-in-class client services.. Summary of the Role:. The Coordinator, Travel Finance Operations, plays a crucial role in providing accounting and administrative support to the VP of Travel & Hospitality Finance & Finance team. The role demands exceptional attention to detail, administrative accuracy, timely task completion, and effective communication with internal and external stakeholders.. Essential Duties and Responsibilities:. Manage Hotel Folios for Professional Sports Teams:. . Verify the accuracy of charges vs. contracted amenities for hotel stays during road games.. . Ensure seamless billing process for professional sports teams.. . Resolve discrepancies by communicating with hotel staff and ensure timely resolution.. . Create detailed breakdowns for the teams to allow for a simplified approval process. . . Assist in Compiling Travel Spend Summaries:. Provide necessary support and data to ensure accurate reporting of travel expenses.. Client Communication and Support:. . Maintain professional dialogue with sports teams and hotel staff regarding billing issues and inquiries.. . Provide dedicated support to professional sports teams throughout their travel periods, ensuring their billing needs are met promptly and efficiently.. . Process Improvement and Efficiency:. . Identify opportunities to enhance processes related to hotel stay billing for professional sports teams.. . Work closely with stakeholders to implement improvements and streamline operations effectively.. . Other:. . Participate in weekly “all-hands” company meetings.. . Perform any additional duties assigned by the EVP of Travel, the VP of Travel & Hospitality Finance, and the CEO within the reasonable scope of this position.. . Success Criteria: . Communication Skills:. . Ability to professionally communicate internally and externally with PIVOT clients, including pro sports franchises and luxury hotel properties.. . Mandatory daily communication during business working hours.. . Negotiation and Conflict Resolution:. . Use sound judgment in negotiation and conflict resolution between PIVOT clients and hotel properties.. . Escalate issues to the Manager of Travel Finance Operations in a timely manner.. . Client Service:. Manage one's schedule to provide first-class service to PIVOT Travel clients.. Company Representation:. Represent the company in alignment with its core values and objectives.. Knowledge, Skills, Abilities:. . An appropriate level of drive and toughness to effectively manage multiple demanding, critical projects in a fast-paced, technical environment and rapidly evolving industry. . Intermediate knowledge of G-Suite & Microsoft products.. . Salesforce experience is a plus.. . Acute attention to detail.. . Excellent presentation skills, both written and oral communication.. . Understanding of basic Accounting. . Company Location: United States.