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G8/26 DG O - eCommerce Manager at Oceans. Real opportunities. Real impact. Your career, redefined.. (NOTE: A human reviews every application at Oceans, so please apply for only one position and only once a year—if you're a better fit for another role, we’ll route your application accordingly and if we’re not quite ready for you, we’ll reach back out later).. At Oceans, we believe that talent knows no boundaries. That’s why we connect the best and brightest professionals with career-defining opportunities that challenge, inspire, and accelerate their career growth. Our community, whom we call . Divers. , don’t just work—they dive deep, solve complex challenges, and make a real impact with global industry leaders. And in doing so, they don’t just support bold ideas - they expand their skills, broaden their expertise, and grow their careers.. We’re hiring an eCommerce Manager to partner with our client – a next-generation DTC healthcare apparel retailer entering the market with a focus on comfort, fit, and inclusive sizing. Building on its legacy as a trusted fashion brand, this company is redefining scrubs for Millennial and Gen Z consumers while leading with a strong social responsibility mission. This role offers a unique opportunity to scale a growing Shopify-based business, shape the online customer journey, and directly drive revenue growth.. If you’re customer-obsessed, want to up your Shopify savviness, and eager to expand your skills in a fast-scaling startup environment, this role is built for you.. Accountability. As an eCommerce Manager, your success will be measured by your ability to deliver a seamless, engaging, and high-converting online shopping experience. You’ll own day-to-day Ecommerce operations while contributing to growth, customer experience, and digital strategy.. Here’s how you’ll make an impact:. eCommerce Operations & Site Management. . Manage the Shopify storefront including site updates, product setup, backend optimization, and sale management.. . Partner with brand and creative teams to build landing pages and seasonal content aligned with product launches and campaigns.. . Ensure site functionality, performance, and compliance – maintaining a strong understanding of Shopify backend systems.. . Collaborate with SEO teams to optimize site visibility and pipeline.. . Growth & Revenue Delivery. . Support leadership in executing digital strategies to meet and exceed sales goals.. . Partner with performance marketing teams on paid campaigns and landing page optimization.. . Oversee email marketing flows and campaigns in collaboration with the email team.. . Lead visual merchandising strategy to maximize conversion across categories and key initiatives.. . Customer Experience & Engagement. . Manage customer loyalty programs, referral programs, and reviews.. . Evaluate and implement CX tools (e.g., Stamped for reviews, Narvar for tracking, Gorgias for service, Grin for influencer marketing).. . Consistently seek opportunities to improve customer experience across touchpoints.. . Analytics & Reporting. . Analyze site performance and Ecommerce KPIs including traffic, conversion, AOV, returns, and LTV.. . Develop actionable insights to optimize merchandising, promotions, and customer journey.. . Leverage A/B testing and user testing strategies to enhance performance and inform decision-making.. . Colleagues. You’ll report directly to the Chief Growth Officer and CEO while collaborating closely with other stakeholders. . At Oceans, you’ll also receive guidance and support from our Operations Manager, who will help you succeed in the role and ensure that you’re continuously growing and developing in your career.. Skills & Qualifications. At Oceans, we believe in T-shaped individuals – those who bring deep expertise in one area, paired with broad curiosity and interests. As an Ecommerce Manager, your vertical strength will be in eCommerce operations and Shopify management, while your horizontal strengths may include customer experience, marketing strategy, and analytics.. To excel in this role, you should have:. . . Language Skills: . Professional fluency in English with excellent communication skills. . . Experience:. 4+ years of experience in Ecommerce management, ideally with DTC brands. . . Technical Skills: . Knowledge of Shopify or similar platforms; understanding of site functionality, merchandising, and integrations. . . Marketing Tools:. Familiarity with SEO, email marketing platforms, and CX tools (Stamped, Narvar, Gorgias, Grin or similar). . . Analytical Mindset: . Ability to interpret KPIs, identify trends, and apply insights to improve site performance. . . Collaboration:. Experience working cross-functionally with creative, marketing, and leadership teams. . . Ownership:. Comfort operating in a fast-paced, startup environment with autonomy and accountability. . Diversity of experience is core to Oceans. You are expected to work inclusively with individuals from a variety of backgrounds, ensuring that both personal and collective dignity are supported.. During the interview process, you’ll have the opportunity to showcase your skills in the following areas:. . . Ecommerce operations:. How do you manage site functionality, merchandising, and content workflows?. . . Growth mindset:. How do you connect Ecommerce strategies to sales and revenue outcomes?. . . Customer experience: . How do you evaluate and implement CX improvements?. . . Analytics:. How do you analyze Ecommerce performance data and apply insights to optimize results?. . . Collaboration:. How do you work across teams to execute initiatives and manage competing priorities?. . Role Specifications. This is a . remote role. , where you will be expected to work a split shift with some overlap with our client’s time zone. You will, however, be expected to be present for in-person training programs during your first 90 days with us. During the offer process, we’ll share more information about our benefits and compensation philosophy, considering both market trends and individual factors.. About Oceans. At Oceans, we build remote teams that connect the world’s top 1% of talent with visionary leaders. With us, you’re not just doing a job—you’re redefining your career with opportunities designed to unlock your potential. We welcome the chance to discuss the complementary parts of our business during your interview process and encourage questions about where we are and where we are going.. Company Location: Sri Lanka.