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Dutch Speaking Social Media Support Advisor at Mercier Consultancy Europe. Mercier Consultancy is on the lookout for a Dutch Speaking Social Media Support Advisor to join our enthusiastic team. In this role, you will manage interactions with our Dutch-speaking customers across various social media platforms, providing exceptional support and fostering positive engagement. Your ability to communicate effectively and empathetically will be key in helping us build a loyal online community. If you are passionate about social media and customer service, we invite you to apply!. Responsibilities. . Interact with customers on social media channels in Dutch, addressing inquiries and providing helpful information promptly.. . Engage with the audience in a friendly and professional manner, encouraging positive discussions and brand loyalty.. . Monitor social media platforms for customer feedback, trends, and potential issues, escalating concerns as necessary.. . Assist in creating and implementing engaging content tailored to the Dutch-speaking audience.. . Gather customer insights and feedback to contribute to the continuous improvement of our social media strategy.. . Stay informed about our products and services to ensure accurate and up-to-date communication with customers.. . Collaborate with the marketing team to support campaigns and initiatives aimed at enhancing customer engagement.. . . Fluency in Dutch and English, both written and spoken, is required.. . Experience in customer service, social media management, or a related field is preferred.. . Strong communication skills with a focus on customer engagement and resolution.. . Familiarity with various social media platforms and their engagement strategies.. . Creative thinking and problem-solving skills to address customer needs effectively.. . Ability to work autonomously and collaboratively in a fast-paced setting.. . Adaptability to changing trends and customer preferences in the social media landscape.. . Company Location: Greece.