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Emotional Wellbeing Practitioner - Adult Services at Kooth. Job Title: Emotional Wellbeing Practitioner - Adult Services. Reports to: Team Manager. Direct Reports: None. Part-time: 26 hours per week . Application End Date: 7/7/25. Start date - 18/8/25. *This position is fully remote and our working hours are between 12.00pm to 10pm and weekends working 5.00pm to 10.00pm*. Kooth is a fast-growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support.. Working in partnership with the NHS, we are already the UK’s largest digital mental health platform for young people aged 10-25. We use the collective insight from over one million hours of professional support we have provided to guide people to self-help, community support, and professional help that matches their wants, needs, and goals in life.. Role Objective. Offer digital emotional wellbeing support to Adults, and moderate service user content to ensure the online community is a safe and confidential environment . Main Responsibilities . Offering digital emotional wellbeing support to Adults. . Providing text-based online support and advice to adults within the Clinical & Operational model. . Assessing and management of risks and needs of each service user you interact with.. . Appropriately signposting and referring. . Provide support through drop in chats and messaging to help with physical, emotional and mental health issues and distress. . Moderation of service user submitted content, journals and goals. . Moderating service user submitted content following policies and procedures. . Moderating journals and goals. . Assessing and initial risk management of  content, journals and goals. . Appropriately signposting and encouraging engagement relevant to presenting issues. . Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people and adult safeguarding and protection, and data protection legislation.. . Clinical administration . . Maintain accurate records using Kooth approved systems and processes.. . Liaise with other professionals around safeguarding issues and concerns.. . Maintain accurate information about shift duties and activity via the scheduling and rota system. . . Attending clinical supervision/support and training . . Attend and effectively contribute to clinical supervision and internal clinical support.. . Commit to our mandatory in-house training and continuing professional development opportunities.. . Attending management supervision and meetings. . Attend and effectively contribute to team meetings and other key organisational meetings. . . Attend and effectively contribute to management supervision to review clinical work and overall performance against agreed work schedules (KPIs). . Essential. . Degree in a relevant subject such as social care, mental health nursing, counselling, social work, psychology or equivalent professional qualification; or qualified by experience with significant demonstrable professional training in Mental Health support and engaging people around emotional well-being or mental health difficulties . . Working knowledge and understanding of safeguarding and child protection policies and legislation.. . Desirable. . A relevant professional mental health qualification and demonstrable experience . . Ongoing specialist training in Mental Health. . Suicide Prevention and Self-Harm Mitigation Training. . Safeguarding and risk management interventions training. . Training In Child Protection and Adult Safeguarding. . Personal and Clinical Skills:. . Knowledge of the purpose of moderating service user submitted content . . Knowledge of the benefits and constraints of an anonymous digital online community. . Ability to review and edit submitted content to meet community boundaries . . Ability to recognise, acknowledge and respond to issues of equality, diversity and inclusion pertinent to service user submitted content and online support . . Ability to use effective language and communication processes relating to colleagues and service users. . Ability to recognise when content, journals and goals present with safeguarding concerns. . Knowledge of and response to practitioner self-care and well-being. . Ability to identify, acknowledge and respond to existing and/or emerging risk when moderating content. . Knowledge of signposting pathways. . Ability to engage with Service Users through messaging personalised Presenting Issues. . Ability to research topic areas when creating content. . Ability to make use of appropriate clinical support for online working . . Risk management skills. . Working Hours:. . We offer contracts35 hours (full-time). . . The service runs from 12pm to 10pm (Mon - Fri) and 6pm - 10pm (Sat - Sun), therefore all rota options will sit within our opening times and will include weekend working (Friday, Saturday, Sunday 5-10pm) . . Shifts consist of 6 hour and 8 hour shifts.. . Company Location: United Kingdom.