
Client Outreach Coordinator (US Healthcare) - EST Hours (Remote) at ISTA Personnel Solutions. ISTA Personnel Solutions South Africa partners with a US-based client providing healthcare services to nursing home residents. We are seeking a . Client Outreach Coordinator. to follow up with leads, engage prospective clients, and guide them through the sign-up process.. PLEASE NOTE:. . . Working Hours:. Monday – Friday, 9:00 AM – 6:00 PM EST (3:00 PM – 12:00 AM SAST), subject to daylight saving adjustments.. . . Internet Requirements:. A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.. . . Power Backup:. A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.. . . Work Environment:. This is a fully remote working role.. . . Public Holidays:. You will be required to work on all South African public holidays (compensated as per BCEA). . Key Responsibilities:. . . Engage Warm Leads:. Contact prospective clients who have already expressed interest in healthcare services.. . . Promote Solutions:. Clearly and persuasively communicate the value of healthcare service offerings.. . . Convert & Close:. Use consultative sales skills to guide prospects through the decision-making and sign-up process.. . . Manage Relationships:. Keep accurate records of interactions and follow-ups in the CRM system.. . . Support Prospects:. Provide excellent service by answering queries and ensuring a smooth onboarding experience.. . . Previous experience in outbound sales, lead generation, or call centre roles (healthcare industry experience a plus).. . Excellent communication skills.. . Strong sales skills.. . Proficiency in Microsoft Office and CRM programmes.. . If you are not contacted within 14 working days, please consider your application unsuccessful. . Company Location: South Africa.