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Czech Speaking Technical Support Roles - Athens, Greece at Patrique Mercier Recruitment JP. Patrique Mercier Recruitment JP is excited to announce an opening for a Czech-Speaking Technical Support Specialist in Athens, Greece! This is a fantastic opportunity to work with a renowned tech company while living in one of the most beautiful cities in the world. In this role, you will provide exceptional technical support to Czech-speaking customers, helping them resolve their technical issues efficiently. Become part of a vibrant team where your contributions and expertise will be crucial to delivering outstanding customer service.. Responsibilities. . Offer high-quality technical assistance to Czech-speaking customers through various communication channels, including phone, email, and chat.. . Quickly diagnose and troubleshoot technical problems to ensure timely resolutions.. . Maintain an up-to-date knowledge of the company’s products and services to provide accurate guidance.. . Record and manage customer interactions and technical issues in the CRM system for follow-up and reference.. . Collaborate with team members to enhance service delivery and customer satisfaction.. . Engage in continuous learning through training programs and product updates.. . Actively contribute to process improvements based on the insights gathered from customer feedback.. . . Fluency in Czech and English, both written and spoken.. . Strong communication and interpersonal skills with a focus on excellent customer service.. . Experience in technical support or customer service is a plus.. . Solid problem-solving and analytical skills.. . Capability to work effectively in a fast-paced and dynamic environment.. . A positive, team-driven attitude with a passion for technology.. . Willingness to relocate to Athens, Greece, and experience a new culture.. . Company Location: Greece.