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IT Project Manager and Generalist (Remote - Canada) at Jobgether. This position is posted by Jobgether on behalf of BooksTime, Inc. We are currently looking for an IT Project Manager and Generalist in Canada.. Are you a curious problem-solver with a passion for improving systems and processes? This multifaceted IT role offers the chance to lead innovative projects, provide essential technical support, and enhance security protocols in a fast-growing, fully remote startup. You'll work cross-functionally to improve operations, support a distributed team across five countries, and help shape the future of IT at a mission-driven company. Whether you're early in your career or more experienced and ready to lead, this role offers flexibility, growth, and meaningful impact from day one.. . Accountabilities:. . Deliver responsive technical support by managing helpdesk tickets, onboarding/offboarding staff, and troubleshooting a wide range of systems and applications.. . Oversee and execute IT-related projects that improve operational efficiency, including automation, internal software enhancements, and cost-effectiveness initiatives.. . Strengthen cybersecurity across the company through proactive risk management, internal training, threat monitoring, and policy development.. . Support a wide range of platforms and applications while contributing ideas for improving internal systems and workflows.. . Collaborate with cross-functional teams to ensure the seamless execution of IT solutions and contribute to a culture of continuous improvement.. . For experienced candidates: potentially supervise junior IT staff and lead complex, company-wide initiatives.. . . Quick learner with a strong appetite for tackling new challenges and solving unfamiliar technical problems.. . Comfortable working independently and owning complex projects without step-by-step guidance.. . Excellent organizational and project management skills, with the ability to prioritize and meet deadlines.. . Clear, empathetic communicator capable of translating technical concepts for non-technical users.. . Flexible and adaptable in a fast-evolving startup environment.. . Preferred (but not required):. . . 3+ years of experience in IT, project/product management, or software development.. . Cybersecurity certifications (e.g., CEH, CompTIA Security+, CISSP) or security clearance.. . Knowledge of security best practices and compliance frameworks.. . . Company Location: Canada.