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Call Center Nurse (RN-BSN) - Remote at MPF Federal. Ready to Bring Your Acute Care Skills Home? Join Our Remote RN Team Supporting Our Military Communities!. Are you a seasoned ER or Med-Surg nurse looking for a meaningful, mission-driven role that lets you care for others . without. the scrubs and long drives to the hospital?. MPF Federal. is hiring . Remote Telehealth Triage Nurses (RNs). to join our 24/7 Nurse Advice Line—. supporting veterans and their families—all from the comfort of your home.. This isn’t just a job; it’s your chance to use your clinical expertise, empathy, and critical thinking skills to guide patients through their toughest moments—all while achieving better work-life balance.. Pay & Perks. . . $35.00/hr. base rate . . Evening, night, and weekend differentials may apply . . . 100% Remote – Work From Home. . . Most schedules . include Saturday and Sunday. and . do not rotate. . . Shifts Available (Share Your Schedule Preference!). . . Day Shifts. . . . Evening Shifts. . . . Night Shifts. . . Training. Approximately 6 Weeks Paid Training | Monday–Friday, 8:00 AM – 4:30 PM . . What You’ll Do. . . . Triage Symptoms:. Assess callers using evidence-based protocols. . . Deliver Immediate Care Advice:. Recommend next steps, from self-care to urgent care, calmly and confidently . . . Offer Health Education:. Counsel patients on medications, test results, and chronic condition management . . . Crisis Triage:. Handle behavioral health, emergency, and complex calls with empathy and grace . . . Document Interactions:. Accurately chart calls in our EHR and follow compliance protocols . . . Team Collaboration:. Work closely with a supportive leadership team and fellow remote RNs . . . If you're an experienced nurse with a calm voice, a critical mind, and a heart for service—this is your moment to make a real difference.. Apply now and be the steady hand guiding military families when they need it most—right from your home.. You’re a Great Fit If You Have:. . . 5+ Years of Recent Hands-On Acute Care RN Experience. . . . ER or Med-Surg strongly preferred. . . Current . Compact RN License. in good standing from the state you are physically in. . BSN Degree from an accredited American university. . Confidence with . phone-based care. and . multi-screen computer systems. . . Strong clinical judgment, emotional intelligence, and documentation skills . . A mission-first mindset and passion for serving military-connected communities . . Bonus Points If You Also Have:. . Experience with . behavioral health. , . mother-baby. , and/or . peds. . . Past work in . telehealth, triage. , or . call center nursing. . . Familiarity with . military healthcare systems. or . VA patients. . . Tech & Work Environment:. . Must have a . hard-wired Ethernet internet connection. (Wi-Fi only, satellite, or radio internet is not acceptable). . Quiet, distraction-free . home office space. with a door for HIPAA compliance. . . Metrics-driven environment. – you’ll need to meet quality, handle time, and documentation goals . . Federal Requirements:. . Must be a . U.S. Citizen. . . Ability to pass a . Public Trust Background Check & Drug Screening. per federal guidelines. . Must be willing and able to obtain licenses in all 50 states (we support you here!) . . Company Location: United States.