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Norwegian Speaking Technical Support Advisor at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is a renowned recruitment agency specializing in connecting exceptional talent with leading businesses. We are excited to announce an opportunity for a Norwegian Speaking Technical Support Advisor to join our dedicated customer service team. This role is perfect for individuals with a strong technical background and a passion for helping Norwegian-speaking clients resolve their technical inquiries.. Responsibilities. . Provide outstanding technical support to Norwegian-speaking customers through phone, email, and chat channels.. . Identify, troubleshoot, and resolve technical issues to ensure high levels of customer satisfaction.. . Educate customers on product usage and offer best practice recommendations.. . Ensure accurate documentation of customer interactions and resolutions in our CRM system.. . Collaborate with product and engineering teams to address and escalate complex issues.. . Conduct follow-ups with customers to confirm resolution and satisfaction.. . Stay updated on product changes and industry trends to enhance support services.. . . Fluency in Norwegian and English, both written and spoken.. . Prior experience in technical support or customer service is preferred.. . Strong technical aptitude with excellent troubleshooting skills.. . Exceptional attention to detail and critical thinking abilities.. . Strong verbal and written communication skills with a focus on customer experience.. . Familiarity with CRM systems and remote support tools is advantageous.. . Ability to work efficiently both independently and within a team environment.. . Company Location: Norway.