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German Speaking Customer Support for E-Marketplace Platform Department Athens at Patrique Mercier Recruitment By Cyriel. 🌐 Join Our E-Marketplace Team! Patrique Mercier Recruitment ES is excited to offer a remarkable opportunity for a German Speaking Customer Support representative for our E-Marketplace Platform Department, located in the vibrant city of Athens, Greece! If you are fluent in German and have a passion for e-commerce, this role is made for you.. In this essential position, you will provide support to German-speaking customers using our e-marketplace services, ensuring they have an exceptional experience. Embrace the rich culture and sunny environment of Athens while being a part of an innovative and collaborative team. If you are ready to take your career to the next level in the world of e-commerce, we would love to hear from you!. Your Responsibilities. . Deliver exceptional customer support to German-speaking clients through various communication channels, including phone, email, and chat.. . Assist customers with inquiries related to e-marketplace products and services, ensuring timely and effective solutions.. . Document customer interactions thoroughly in our CRM system.. . Collaborate effectively with team members to achieve service level goals and improve customer satisfaction.. . Engage in ongoing training and development to stay informed about industry trends and product features.. . . Fluency in German (written and spoken) is essential.. . Strong commitment to delivering exceptional customer service.. . Prior experience in customer support, particularly in e-commerce, is a plus but not mandatory.. . Excellent communication and interpersonal skills.. . A proactive team player with a positive attitude and adaptability.. . Strong analytical skills and attention to detail.. . Willingness to relocate to Athens, Greece, and embrace a new cultural experience!. . Company Location: Greece.