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Polish Speaking Customer Service For Leading Online Travel Platform at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is excited to announce an opportunity for a Polish Speaking Customer Service Representative to join a leading online travel platform. In this dynamic role, you will be instrumental in providing exceptional support to Polish-speaking customers as they navigate their travel arrangements and inquiries. This position is ideal for individuals who are passionate about travel and hospitality, and who thrive in a fast-paced environment where outstanding service is key. Join our team and help customers create unforgettable travel experiences!. Key Responsibilities. . Offer high-quality customer support in Polish, addressing inquiries related to bookings, itineraries, and travel services.. . Assist customers with managing their reservations, including cancellations, modifications, and special requests.. . Document customer interactions accurately, ensuring all records are maintained in compliance with company standards.. . Collaborate with other departments to resolve any issues related to travel services or customer complaints effectively.. . Stay updated on travel industry trends, platform features, and service offerings to provide accurate information to customers.. . Engage with customers proactively to ensure their needs are met and assist them in achieving their travel goals.. . Participate in ongoing training and development opportunities to enhance your skills and knowledge in customer service and travel.. . . Fluency in Polish and strong English communication skills, both written and spoken, are essential.. . Experience in customer service, particularly within the travel or hospitality industry, is highly desirable.. . Strong problem-solving abilities, with a focus on delivering exceptional customer experiences.. . Excellent communication skills, both verbal and written, enabling effective interaction with customers.. . Able to work independently and efficiently in a fast-paced remote work environment.. . Attention to detail and organizational skills for maintaining accurate customer records and documentation.. . A genuine passion for travel and helping customers plan their journeys will be a significant advantage.. . Company Location: Greece.