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Spanish Speaking Customer Service for Biotechnology industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in various countries, specializing in industries such as social media, gaming, healthcare, and more. We pride ourselves on effectively matching the best candidates with their ideal employers. Currently, we are looking for a Spanish Speaking Customer Service representative for the biotechnology industry. This position offers a unique opportunity to work within a growing sector that has a profound impact on health and wellness across the globe. As a part of our dedicated team, you will play a crucial role in providing exceptional customer support that adheres to the high standards of the biotechnology field. We emphasize the importance of communication and empathy in our customer interactions while ensuring our team members have the resources they need to succeed. This role not only requires fluency in Spanish but also the ability to navigate technical content related to biotechnology products and services. Join us in our mission to connect passionate candidates with transformative opportunities in their careers.. Responsibilities. . Provide exceptional customer service in Spanish to clients in the biotechnology industry.. . Assist customers with inquiries related to biotechnology products and services.. . Resolve customer complaints and issues with empathy and efficiency.. . Maintain accurate records of customer interactions and transactions.. . Collaborate with cross-functional teams to enhance customer experience.. . Keep updated on biotechnology trends and product knowledge to better assist customers.. . Train and support new team members in customer service protocols. . . . Fluency in Spanish and English, both written and verbal.. . Proven experience in customer service or a related field, preferably within biotechnology.. . Strong understanding of biotechnology products and industry standards.. . Excellent communication and interpersonal skills.. . Ability to handle difficult situations and provide solutions calmly.. . Proficient in using customer service software and CRM systems.. . Strong organizational skills and attention to detail.. . Company Location: Greece.