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Albanian Speaking Customer Service Specialist - Sofia, Fully Paid Relocation at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is seeking a dedicated Albanian Speaking Customer Service Specialist to join our team in Sofia. This position offers a fantastic opportunity with fully paid relocation to Sofia for the right candidate, eager to provide excellent customer support and contribute to our company’s success.. Responsibilities. . Provide high-quality customer service to Albanian-speaking clients via phone, email, and chat platforms.. . Assist customers with inquiries related to products, services, orders, and account management.. . Resolve customer issues and complaints with professionalism and empathy.. . Maintain accurate records of all customer interactions using the company CRM system.. . Collaborate with other teams to ensure seamless service delivery and customer satisfaction.. . Stay updated on company policies, product updates, and industry best practices.. . Participate in ongoing training and development sessions to enhance skills and knowledge.. . . Fluency in Albanian and English, both spoken and written.. . Previous experience in customer service or related roles is an advantage.. . Excellent communication and problem-solving skills.. . Ability to work independently and as part of a team in a fast-paced environment.. . Proficiency with customer service software and Microsoft Office suite.. . Strong organizational skills and attention to detail.. . Willingness to relocate to Sofia with full relocation support provided.. . A positive attitude and dedication to delivering outstanding customer experiences.. . Company Location: Italy.