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German Speaking Customer Support - (Remote) in Greece at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to offer an exciting opportunity for a German Speaking Customer Support Representative in a remote role based in beautiful Greece. This position is perfect for customer service professionals who are fluent in German and want to work in a dynamic environment while enjoying the picturesque landscapes and rich culture of Greece.. Key Responsibilities. . Provide exceptional customer support to German-speaking clients through various channels, including phone, email, and chat.. . Assist customers with inquiries regarding products, services, and company policies with clarity and professionalism.. . Resolve customer concerns and complaints effectively to ensure high levels of satisfaction.. . Maintain accurate documentation of customer interactions and feedback within our CRM system.. . Collaborate with internal teams to deliver comprehensive solutions and enhance customer experience.. . Stay up-to-date with industry trends and product knowledge to provide informed and effective support.. . . Fluency in German (both written and spoken) is essential; knowledge of English is advantageous.. . Experience in customer service or support roles is preferred.. . Strong communication skills and an ability to build rapport with customers.. . Excellent problem-solving skills and a proactive approach in assisting customers.. . Familiarity with customer service software and CRM systems is beneficial.. . Able to work independently in a remote setting while contributing positively to team efforts.. . A desire to work in a multicultural environment and embrace the lifestyle in Greece.. . Company Location: Poland.