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Nordic Speaking Customer Service for Pharmaceuticals industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language across various countries, is excited to announce a fantastic opportunity for a Nordic Speaking Customer Service representative in the Pharmaceuticals industry. Our expertise spans multiple sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. At Patrique Mercier Recruitment, we pride ourselves on a meticulous recruitment process that endeavors to match the best candidates with the right employers, ensuring a seamless transition to their dream job abroad. The ideal candidate will play a crucial role in serving customers in the Nordic markets, providing assistance and support for a range of pharmaceutical products and inquiries. This position is perfect for a dedicated individual who is willing to contribute to a team-oriented environment while enhancing the customer experience for clients within the pharmaceutical sector. If you are passionate about delivering exceptional customer service and looking to take your career to new heights, we would love to hear from you!. Responsibilities. . Provide exceptional customer service to Nordic-speaking clients in the pharmaceuticals sector. . Respond to customer inquiries via phone, email, and chat in a timely and professional manner. . Assist customers with product information, order processing, and problem resolution. . Maintain accurate records of customer interactions and transactions. . Collaborate with cross-functional teams to improve service delivery and customer satisfaction. . Identify and escalate priority issues to the appropriate departments. . Stay informed about new products, services, and industry updates to effectively service customers. . . Fluency in a Nordic language (Danish, Norwegian, Finnish, or Swedish) and English. . Proven experience in a customer service role, preferably within the pharmaceuticals industry. . Strong communication and interpersonal skills. . Ability to work effectively in a fast-paced environment. . Proficient in using customer service software and Microsoft Office Suite. . Excellent problem-solving skills and attention to detail. . Willingness to work flexible hours, including potential shifts. . Company Location: Greece.