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Outreach and Engagement Program Manager (O&E PM) (15.35) at OCT Consulting, LLC. Outreach and Engagement Program Manager (O&E PM). OCT Consulting is a business management and technology consulting firm that supports Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.. Responsibilities and Duties. OCT currently has an opening for an Outreach and Engagement Program Manager (O&E PM) to work with our federal client. The O&E PM will manage the strategic direction and daily execution of the O&E activities, for services more than $20M annually. This role will ensure all outreach and communications drive measurable, reportable outcomes and support the agency’s core mission of providing quality-of-life information.. Day to day responsibilities include:. ● Sustain a robust and evolving digital enterprise by providing comprehensive support for O&E activities.. ● Manage a large team of over 30 outreach and engagement professionals.. ● Oversee the development and implementation of digital strategies, strategic positioning, data analysis, social listening, media monitoring, and analysis.. ● Develop and execute integrated communications strategies, including stakeholder affairs analysis.. ● Ensure consistent message development and target outcome-based delivery across the agency’s organization.. ● Align O&E initiatives with the agency strategic vision, goals, and objectives.. ● Implement advanced stakeholder engagement strategies, leveraging Machine Learning (ML), advanced analytics, and Artificial Intelligence (AI) to gain insights.. ● Foster awareness and educate the military community about quality-of-life programs and services, prioritizing increased engagement and utilization.. ● Drive impactful O&E through the management of daily operations and innovative strategies, enhancing brand recognition, improving reputation, and strengthening stakeholder relationships.. ● Orient all activities toward achieving Specific, Measurable, Achievable, Realistic, and Timely (SMART) outcomes.. ● Implement and maintain a continuous improvement program that includes regular reviews and refinement of strategies based on data-driven insights.. ● Ensure content development and delivery complies with existing agency O&E principles, content marketing practices, and applicable DoD and Federal mandates.. Qualifications/Requirements. ● Must be a U.S. Citizen (Required). ● Active Secret Clearance / Favorably Adjudicated Tier 3 Investigation (Required). ● Must be in the National Capital Region and available to support on-site as required (Required). ● Bachelor’s degree in outreach and engagement, public relations, marketing, or communications (Required). ● 8+ years of experience managing Government communications, corporate communications, or marketing communications including stakeholder and maintaining internal and external relationships (Required). ● 5+ years of experience in outreach and engagement management in brand and content development, public relations, strategic planning, and web and social media operations (Required). ● 5+ years of experience developing targeted campaigns for a user base of 1M+ (Required). ● 5+ years of experience leading content development and creative services, including visual design, multimedia content productions, and digital accessibility compliance (Required). ● Project Management Professional (PMP) or Defense Acquisition Workforce Improvement Act (DAWIA) Level III in Program Management (Preferred). ● Experience leveraging Machine Learning (ML), advanced analytics, and AI technologies for audience insights. Deep understanding of DoD and Federal content compliance and accessibility standards (Section 508 and WCAG). (Preferred). ● Ability to travel up to 25% (Preferred). Company Location: United States.