We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Spanish Speaking Mobile Support Specialist at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is excited to announce a vacancy for a Spanish Speaking Mobile Support Specialist. In this essential role, you will provide exceptional technical support to our Spanish-speaking clients, helping them resolve a variety of mobile-related issues. If you are passionate about mobile technology and customer service, we would love to have you on our team!. Responsibilities. . Deliver top-notch technical support for mobile devices to Spanish-speaking customers through various communication channels, including phone, email, and chat.. . Identify, troubleshoot, and resolve a range of mobile-related technical issues efficiently.. . Maintain accurate documentation of customer interactions and resolutions in our ticketing system.. . Guide users on mobile functionality, best practices, and troubleshooting methods.. . Collaborate with technical teams to escalate complex issues requiring advanced solutions.. . Stay updated on the latest mobile technology trends and product knowledge to enhance support quality.. . . Fluency in Spanish and English; knowledge of additional languages is a bonus.. . Experience in mobile support, IT support, or customer service roles is highly desirable.. . Strong analytical and troubleshooting skills with a focus on ensuring customer satisfaction.. . Excellent verbal and written communication skills, capable of simplifying complex technical concepts.. . Familiarity with mobile operating systems and troubleshooting practices is a plus.. . Able to manage multiple tasks effectively in a dynamic work environment.. . Company Location: Greece.