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Finnish Speaking Digital Store Consultant at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is a reputable recruitment agency located in Greece, dedicated to aligning talented professionals with prominent companies across diverse industries. We are searching for a Finnish Speaking Digital Store Consultant to join our dynamic team. In this essential role, you will engage with Finnish-speaking customers, providing comprehensive support and insights to enhance their digital shopping experiences. Your contributions will be instrumental in ensuring customer satisfaction and fostering successful online interactions.. Responsibilities. . Assist Finnish-speaking customers by responding to inquiries and offering expert guidance on the digital store's products and services.. . Develop a robust understanding of the product offerings to effectively meet customer needs.. . Conduct training sessions for customers on how to effectively navigate and use digital store platforms.. . Collaborate with marketing and sales teams to formulate strategies aimed at increasing customer engagement.. . Collect and analyze customer feedback to identify opportunities for enhancing the digital shopping experience.. . Stay abreast of the latest trends in e-commerce and digital retail to provide knowledgeable recommendations.. . Efficiently address customer issues or complaints related to the digital store experience.. . . Fluency in Finnish and English, both written and spoken.. . Experience in customer service, sales, or consulting, particularly within the e-commerce or digital retail sector.. . Strong knowledge of digital platforms and tools used in online retail.. . Excellent communication and interpersonal skills, focused on fostering customer satisfaction.. . Self-motivated and capable of working effectively in a fast-paced, remote working environment.. . Proficient in CRM systems and the Microsoft Office suite.. . Strong problem-solving skills with a proactive approach to customer care.. . Company Location: Finland.