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Irish Speaking Customer Service Jobs In Bulgaria - Fully Paid Relocation Package at Mercier Consultancy MD. Mercier Consultancy MD is excited to offer fantastic Irish Speaking Customer Service positions in the beautiful country of Bulgaria, complete with a fully paid relocation package! This is an incredible opportunity to further your career while enjoying the rich culture and stunning landscapes of Bulgaria.. Why Work With Us?. At Mercier Consultancy MD, we thrive on creating a supportive and engaging work environment. As part of our dedicated team, you will have the chance to make a significant impact on customer satisfaction and service delivery.. Key Responsibilities. . Provide exceptional support to Irish-speaking customers via phone, email, and chat, ensuring a professional and friendly approach in every interaction.. . Assist customers in understanding our products and services by providing clear and accurate information.. . Effectively resolve customer inquiries and complaints to maintain high satisfaction levels.. . Document customer interactions accurately and follow up to ensure continued satisfaction.. . Collaborate with team members and departments to improve service quality and efficiency.. . Stay informed about company offerings and industry trends to provide the best support possible.. . . Fluency in Irish (both written and spoken) is essential; knowledge of additional languages is a bonus.. . Experience in customer service, particularly in a multilingual setting, is preferred.. . Strong communication skills with a focus on positive customer interactions.. . Proven problem-solving abilities and a customer-first mindset.. . Comfortable using computer systems and CRM software.. . A proactive attitude, enthusiasm for new experiences, and willingness to relocate to Bulgaria.. . Willingness to work flexible hours, including evenings and weekends as required.. . Company Location: Ireland.