Bilingual Patient Sales Coordinator (Spanish-English) at Winning Assistants. Job Title: Bilingual Sales Virtual Assistant (Spanish/English). Position type: . Full-Time. Work hours: . 8:30 AM – 5:30 PM EST (1-hour unpaid lunch break). Work days: . Monday–Friday (Occasional Sunday availability as needed; Closed on Saturdays). Salary: . $6 – $7 per hour depending on experience. Job code:. [Ja-GoDrip]. Workplace: . Remote. Preferred Candidate Location: . Latin America (Philippines candidates accepted only if fluent in Spanish). Scope of Work/Responsibilities. A premium, concierge-style medical practice is seeking a full-time Virtual Assistant to support high-touch client engagement and backend operations. This role is heavily focused on exceptional customer service, relationship-building, sales follow-ups, and CRM management rather than clinical support.. The ideal candidate is warm, confident, energetic, and highly personable — someone who can easily connect with high-end clients and make them feel valued and understood. This role requires independence, initiative, and strong communication skills. Personality and client-facing confidence are top priorities.. Client Engagement & Sales Support. Answer inbound calls with a professional and warm tone. Follow up with potential clients who did not book appointments. Re-engage inactive or past clients. Provide information about services and guide potential clients through next steps. Support light partnership prospecting. Build and maintain strong client relationships. Note: This is not a heavy sales role. The focus is on nurturing relationships, engaging leads, and building trust rather than aggressive selling.. CRM & Lead Management. Manage and update CRM (IntakeQ). Track leads and ensure timely follow-ups. Maintain accurate and organized client records. Support basic sales pipeline organization. Scheduling & Administrative Support. Schedule and coordinate appointments. Manage calendar and day-to-day scheduling needs. Handle backend administrative tasks. Support general operations. Provide additional executive assistant-style support as trust builds. Non-Negotiable Requirements. Fluent in BOTH Spanish and English (spoken and written). Majority of clients are Spanish-speaking. Must be able to work full-time EST hours consistently. Strong phone presence and professional communication skills. Full-time availability only (no part-time applicants). Experience Requirements. Medical education/degree: Not required. Previous experience working as a Virtual Assistant: Preferred. Medical license (doctor, nurse, PT, etc.): Not required. Strongly Preferred. Healthcare or medical office experience. Experience in a concierge or premium service environment. HIPAA trained or willing to learn. Sales support experience (client follow-ups and lead nurturing). Tools. CRM: IntakeQ. Phone System: RingRx VoIP. This role is ideal for someone who loves talking to people, feels confident on the phone, understands client psychology, and thrives in a premium, client-focused environment while supporting a growing practice.. Technical requirements. Device: Reliable laptop or desktop computer.. Internet: High-speed connection (minimum 10 Mbps).. Audio: Noise-canceling headset.. Video: Webcam for virtual meetings.. Workspace: Quiet, professional environment.. Company Location: Argentina.
Bilingual Patient Sales Coordinator (Spanish-English) at Winning Assistants