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Danish Speaking Customer Service for Media & Entertainment industry at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is excited to present an extraordinary opportunity for a Danish Speaking Customer Service Representative in the Media & Entertainment industry. In this role, you will be the primary point of contact for Danish-speaking customers, assisting them with their inquiries related to media products and services. Your ability to understand their needs and provide exceptional service will play a crucial role in ensuring customer satisfaction and loyalty. If you are passionate about media and entertainment and have a knack for delivering excellent customer care, we would love to have you on our team.. Key Responsibilities. . Provide high-quality customer support in Danish, addressing inquiries related to media and entertainment products effectively.. . Assist customers with account management, troubleshooting, and service-related questions to enhance their overall experience.. . Document all customer interactions accurately in the CRM system, ensuring that all records are up-to-date.. . Work closely with technical and support teams to resolve complex issues encountered by customers.. . Stay informed about the latest media trends and product offerings to provide customers with relevant and timely information.. . Proactively engage with customers through various channels to ensure their needs are met and expectations exceeded.. . Participate in ongoing training initiatives to continually enhance your product knowledge and customer service skills.. . . Fluency in Danish and strong communication skills in English, both written and spoken, are essential.. . Experience in customer service, particularly within the media and entertainment sector, is highly preferred.. . Exemplary problem-solving skills with a strong focus on delivering excellent customer care.. . Effective communication and interpersonal skills to engage professionally with customers.. . Able to manage multiple tasks efficiently in a fast-paced environment.. . Attention to detail and strong organizational skills to maintain customer records accurately.. . A genuine passion for the media and entertainment industry, with an eagerness to learn about new products and trends.. . Company Location: Greece.