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Danish Speaking Online Shopping Advisor at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is delighted to present an exciting opportunity for a Danish Speaking Online Shopping Advisor. If you have a passion for online retail and excel in customer service, we encourage you to apply. In this role, you will assist Danish-speaking customers throughout their shopping journey, ensuring they enjoy a seamless and satisfying experience.. Responsibilities. . Support Danish-speaking customers via chat, email, and phone with their online shopping inquiries.. . Provide detailed product information and personalized recommendations to enhance the shopping experience.. . Handle inquiries related to order status, returns, and exchanges in a friendly and efficient manner.. . Identify customer needs and deliver tailored solutions to boost satisfaction.. . Stay informed about products, promotions, and company updates to provide accurate information to customers.. . Maintain accurate documentation of customer interactions for follow-up and quality assurance.. . Work closely with colleagues and other departments to resolve issues and enhance service delivery.. . . Fluency in Danish and English, with strong verbal and written communication abilities.. . Experience in customer service, especially in an online shopping or e-commerce context.. . A passion for e-commerce and a keen understanding of online shopping preferences.. . Able to build rapport with customers and provide empathetic support.. . Familiarity with customer service technology and e-commerce platforms.. . Excellent organizational skills, capable of multitasking and managing various inquiries effectively.. . A positive, team-oriented attitude with a dedication to exceeding customer expectations.. . Company Location: Denmark.