Social Media & Digital Marketing Specialist at Elevate and Delegate

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Social Media & Digital Marketing Specialist at Elevate and Delegate. Job Overview. The Social Media & Digital Marketing Manager is a key leadership role focused on the promotion and growth of our client’s brand, reporting to the Foods Division Retail Manager. The primary goals for this position are:. . Deliver an outstanding customer experience for online customers. . Manage the website and online store to maximize online sales. . Support marketing efforts through graphic design, social media, and email marketing. . Drive growth through proactive strategy and systems development. . Champion our client’s core values and principles. . . We are looking for someone who is not only skilled in marketing and digital tools but who is a proactive, process-driven leader — someone who can bring fresh ideas to the table and help us grow with efficiency and intention.. 1. Manage Website and Online Store. . Maintain and update website with accurate data, pricing, and content. . Manage retail and wholesale online store. . Develop and implement SEO strategies. . Communicate with retail and wholesale customers as needed. . Coordinate Peek Pro tour bookings with Retail Manager and Tour Guide(s). . Success Metrics:. . . Website updates (pricing, inventory, etc.) within 24 hours. . Non-urgent customer responses within 24 hours. . Monthly SEO performance report. . . 2. Lead Graphic Design and Content Creation. . Design and implement digital and print content for ads, promotions, and social media. . Coordinate with external print and advertising partners as needed. . Success Metrics:. . . Meet deadlines for all publishing and content needs. . Maintain organized digital content archive. . . 3. Social Media Management. . Maintain presence across Google, Facebook, Instagram, and YouTube. . Post consistently and respond to messages/comments within 24 hours. . Monitor and report on SEO and digital metrics. . Link social content to Google Business profile. . Success Metrics:. . . Minimum of 4 social media posts per week. . Monthly summary of digital performance. . . 4. Sales Support & Customer Communication. . Manage pricing tools with input from product management. . Communicate with wholesale/distribution clients on orders, delivery, pricing, and product launches. . Assist retail fulfillment team with customer communication and shipping coordination. . Send weekly promotional and pricelist emails. . Success Metrics:. . . 24-hour response to non-urgent customer queries. . 2–3 hour response for urgent fulfillment issues. . Weekly email performance report via Drip. . . 5. Print and Digital Support for Other Divisions. . Manage updates for client website and support with print/digital collateral. . Success Metrics:. . Alignment with Foods Division goals and deadlines. . 6. Other Responsibilities. . Support other customer websites as needed. . Participate in planning sessions and internal team meetings. . Continuously promote our core values — leaving land, people, and communities better off through food and farming done well and with purpose. . . Graphic Design. . Social Media Management. . Website Management. . Sales Support & Customer Communication. . Marketing Strategy & Process Development. . Strong written and verbal English communication skills are critical. . Comfort with AI tools and platforms for marketing, content creation, and automation is a strong plus. . Tools & Platforms We Use. We work with a variety of digital tools including:. . Google Workspace. . Canva. . Drip (Email Marketing). . Grazecart (Website Platform). . Square (POS). . Asana (Project Management). . Jotform. . Airtable. . . While prior experience with each tool is not required, familiarity with using digital platforms effectively for marketing purposes is essential.. Company Location: Philippines.