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Polish Speaking Customer Service Jobs In Bulgaria - Fully Paid Relocation at Mercier Consultancy Europe. Mercier Consultancy is thrilled to announce an exciting opportunity for Polish Speaking Customer Service Representatives to join our team in Bulgaria, complete with a fully paid relocation package! In this essential role, you will be responsible for delivering outstanding support to our Polish-speaking clients, ensuring their inquiries are addressed with precision and care. Bulgaria is known for its stunning landscapes, rich history, and welcoming culture, providing a perfect backdrop for your career advancement. If you are passionate about customer service and ready to embark on a new adventure, we invite you to apply!. Responsibilities. . Provide exceptional customer service in Polish through various communication channels, including phone, email, and live chat.. . Assist customers with inquiries regarding products and services, offering accurate information and support.. . Effectively resolve customer complaints and challenges, ensuring a positive experience.. . Document customer interactions diligently and contribute insights for continuous service improvement.. . Work collaboratively with your team to enhance service quality and tackle common issues.. . Stay informed about company offerings and industry trends to provide knowledgeable assistance.. . Participate in ongoing training sessions to enhance your customer service skills.. . . Fluency in Polish and English is required, with strong written and verbal communication skills.. . Previous experience in customer service is preferred, but a willingness to learn is highly valued.. . Excellent problem-solving abilities and a strong commitment to customer satisfaction.. . Ability to effectively multitask and manage inquiries in a fast-paced environment.. . Basic computer skills and familiarity with customer service software are advantageous.. . Willingness to relocate to Bulgaria and immerse yourself in a new cultural experience.. . Flexibility to work various shifts, including evenings and weekends, as needed.. . Company Location: Poland.