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Danish Speaking Email Support Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is pleased to present a fantastic opportunity for a Danish Speaking Email Support Specialist. This position is ideal for individuals who have a passion for customer service and possess strong communication abilities. As a crucial member of our support team, you will engage with Danish-speaking clients through email, ensuring their inquiries are handled efficiently and effectively.. Responsibilities. . Respond to customer emails in Danish, providing clear and accurate information regarding products and services.. . Assist clients with inquiries related to orders, account management, and other support needs.. . Troubleshoot issues and provide practical solutions or escalate complex issues to the appropriate departments.. . Maintain accurate documentation of all customer interactions within the CRM system for effective tracking.. . Collaborate with other team members to uphold high standards of service quality.. . Identify patterns in customer inquiries and provide feedback to management for process improvements.. . Stay informed about product offerings and company policies to assist customers effectively.. . . Fluency in Danish and English, both written and spoken.. . Previous experience in email support or customer service is preferred.. . Strong written communication skills with a professional and clear tone.. . Excellent problem-solving skills and the ability to manage customer queries efficiently.. . Self-motivated with an ability to work well independently in a remote setting.. . Experience with CRM systems and email management tools is a plus.. . Dedicated to providing exceptional customer service and fostering strong client relationships.. . Company Location: Denmark.