Bilingual Virtual Assistant (Remote, Part-Time, English-Spanish) at The People Group

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Bilingual Virtual Assistant (Remote, Part-Time, English-Spanish) at The People Group. The People Group is hiring a . Bilingual Order Processing Assistant. to support one of our clients on a . fractional/part-time freelance basis. . This is a remote opportunity for someone who is fluent in both . English and Spanish. , passionate about delivering excellent service, and thrives in a fast-paced environment.. You’ll be responsible for managing customer orders, making outbound calls to delis, restaurants, and other vendors, creating and handling invoices, and ensuring a smooth end-to-end order process. This role requires . 10 hours per week. , with work hours set between . 10 AM – 1 PM EST, Monday to Friday. .. Key Responsibilities. . Place and manage customer orders with accuracy and efficiency . . Make outbound calls to delis, restaurants, and vendors to confirm and coordinate orders . . Handle inquiries and provide support in both English and Spanish . . Maintain clear communication with clients regarding order status and delivery updates . . Create and manage invoices . . Collaborate with logistics and internal teams to ensure timely fulfillment . . Troubleshoot and resolve any order discrepancies or issues . . Keep customer records and order histories up to date . . Offer process improvement suggestions when applicable. . . Fluency in both English and Spanish (required) . . Previous experience in order processing, customer service, or admin support on a remote work basis. . Confident phone communication skills and a customer-first approach . . Strong attention to detail and organizational skills . . Ability to work independently and manage time effectively . . Proficiency with order/invoice management systems and Microsoft Office Suite . . Experience in e-commerce or retail environments is a plus . . Must be available to start within the next 2–3 weeks . . Must be available to work 10 hours per week during 10 AM – 1 PM EST . . Will require setup support for any necessary tools or software. . Company Location: Argentina.