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SAP Basis and IT Service Management Specialist at Axiom Software Solutions Limited. Job Title: SAP Basis and IT Service Management Specialist. Hiring Location: Netherlands. Duration: 11-Months Contract . Working Mode: Fully Remote. MUST HAVE:. Technical Skills. . Strong knowledge of IT Service Management, SAP Basis and SAP Applications . . Hands-on experience with SAP Basis activities, SAP release version upgrades and infrastructure updates for cloud customers   . . Working experience with SAP HEC, SAP S/4HANA or any other cloud solution. . . Hands-on experience with infrastructure operations, network, interfaces and Load Balancer topics. . Strong technical troubleshooting skills with the ability to form the big picture quickly before surmising a path to a solution. . Soft Skills. . Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making. . Excellent communication skills (written and verbal). . Understanding of escalation handling and procedures with customers while proactively working with internal teams towards arriving at a resolution. . Experience in working with cross-cultural and cross-functional teams or individuals. . Proficiency in English (Written and verbal), additional (local) languages are a plus/on top. E.g. Asian (Chinese, Korean and Japanese), European (German, French, Italian, Turkish, Portuguese, Russian) languages.. .  . GOOD TO HAVE:. Technical Skills. . Cloud architecture and IT technical infrastructure know-how. . Knowledge of/certification in one of Azure, AWS or GCP fundamentals. . Experience with Migration, Upgrade projects esp. on S/4H Cloud.. . Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus. .  . Company Location: Lithuania.