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Medical Billing Administrator (USA Healthcare) - Half day EST Hours (Remote) at ISTA Personnel Solutions. ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.. Join our team serving a . U.S. client specializing in home medical equipment and patient mobility solutions.. You’ll work closely with their operations and customer support teams to deliver efficient, high-quality service from South Africa. They are looking for a dedicated professional for a half day position . (as the company grows the position could become full time). , to handle both . Medical Billing Administrator & Customer Service . functions to support their growing operations.. Role Overview:. As the . Medical Billing Administrator & Customer Service . specialist, you’ll play a key role in managing patient intake, scheduling deliveries, communicate with medical insurance companies, accounts payable and accounts receivable related tasks. This role . requires. strong organizational skills, attention to detail, and familiarity with . U.S. healthcare billing . — particularly . Medicaid. .. You’ll be the go-to person ensuring smooth coordination between the company’s retail operations, customers, and insurance partners.. PLEASE NOTE:. Working Hours: . This role requires you to work . EST hours. Mon - Fri from 9:30am to 1:30pm . EST. . (16h30 to 20h30 . South African time - subject to change in accordance with daylight savings in the United States as well as the operational requirements of the Company).. . You will be required to . work. on both South African and US . public holidays. (compensation for SA public holidays in accordance with the BCEA). Internet Requirements:. A . fixed fibre line. with a minimum speed of . 25 Mbps (upload & download). and the ability to support a . wired Ethernet connection. is mandatory. . Applicants without a fixed fibre line cannot be considered.. . Power Backup:. A . reliable power backup solution. is required to manage . load shedding and power outages. . . Applicants without a power backup cannot be considered.. . Work Environment:. . This is a fully remote working role.. . Key Responsibilities:. Handle customer service and patient intake calls with professionalism and empathy. . Schedule equipment deliveries and coordinate with logistics as needed. . Communicate with insurance companies regarding authorizations, billing, and claims. . Manage . Accounts Payable (AP). and . Accounts Receivable (AR). tasks, including sending claims to collections when necessary. . Use . Excel. to export, review, and track billing data. . Support general back-office administrative functions as assigned.. Industry Experience (Required):. Experience in . Durable Medical Equipment (DME). or a related healthcare billing setting. . Hands-on . Medicaid billing. experience. . Strong understanding of . U.S. healthcare systems and billing processes. . . Soft Skills:. Excellent verbal and written communication skills. . Highly organized, detail-oriented, and able to multitask effectively. . Dependable, proactive, and solution-focused. . Technical Skills:. Proficient in . basic computer navigation. , . MS Office. , and . Outlook. . . Working knowledge of . Excel. (exporting and organizing data). . If you are not contacted within 14 working days, please consider your application unsuccessful. . Company Location: South Africa.