Operations & Product Research Manager at AutoDS. Location Information: Fully Remote. . Overview. . . At. AutoDS. , recently acquired by Fiverr, we’re revolutionizing the eCommerce world by providing innovative tools that empower online sellers globally. As a fast-growing company, we’re looking for talented individuals who are passionate about technology, eCommerce, and making a real impact. If you’re ready to join a dynamic team and thrive in a collaborative, fast-paced environment, we’d love to hear from you!. . . . We are seeking an experienced and highly organized Team Manager to lead two critical operational groups within our global company: the. Platform Account Operations Team. and the. Strategic Product Curation Team. .. . This role is ideal for someone who excels at managing people, optimizing high-volume operational processes, understanding digital platform ecosystems, and ensuring peak operational performance in large-scale e-commerce automation systems.. . Responsibilities:. . . Lead & Manage Daily Operations. . . Platform Account Operations Team — responsible for the preparation, lifecycle management, and maintenance of operational accounts on various digital and social media ecosystems.. . Strategic Product Curation Team — responsible for discovering and validating high-potential products on leading global e-commerce marketplaces.. . . . Oversee 2 operational departments:. . Plan, prioritize, and coordinate daily workloads.. . Ensure Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and deadlines are consistently achieved.. . . . Optimize Platform Account Readiness. . . Develop and maintain lifecycle strategies for high-volume operational accounts, including initial setup and preparation.. . Diagnose, troubleshoot, and resolve complex account challenges, restrictions, and behavioral issues related to platform policy.. . Ensure the required inventory of operational accounts is maintained.. . Work closely with engineering teams to align account behavior with operational support infrastructure.. . Track key performance metrics such as account readiness success rate, longevity, platform compliance rate, and throughput.. . . . Improve Strategic Product Curation Quality. . . Build and maintain clear guidelines and methodologies for identifying high-potential e-commerce products.. . Monitor team performance and daily output quality.. . Ensure product research relevance and alignment with current e-commerce market trends.. . . . Cross-Team Collaboration. . . Act as a communication bridge between operational and technical teams.. . Communicate operational bottlenecks, changes in platform behavior, and opportunities for process improvement.. . Participate in strategic discussions and implement high-level operational decisions.. . . . . Requirments:. . . Required.. Experience with high-volume account lifecycle processes, including initial setup and maintenance.. . Required.. Experience working with proxies, VPNs, Geo positioning emulation technologies.. . Required.. Experience working in Google Sheets/Excel.. . Experience with systems designed for the simulation or management of multiple digital user environments (e.g., emulators, sandboxed environments). will be a huge plus.. For example, Genymotion, Genymotion SaaS or their alternatives (AWS Device Farm, BrowserStack). . Experience with specialized multi-account management and security systems. will be a huge plus.. For example, Multilogin, Dolphin.. . Experience managing operational or technical teams (3+ years).. . In-depth understanding of digital platform ecosystems, account behavior, and high-volume operational demands.. . English: Upper Intermediate or higher. This is the main language you will communicate with your team;. . Russian (not required, but will be a plus – to communicate with developers team);. . Strong teamwork and leadership abilities;. . Excellent communication and cross-functional collaboration skills;. . High sense of responsibility and ownership over operational success;. . Strong analytical and complex problem-solving skills.. . . . . Ready to take your career to the next level with. AutoDS. ? Join us and be part of a global team that’s driving the future of eCommerce innovation. Apply today and help us create cutting-edge solutions for online sellers worldwide!. . .
Operations & Product Research Manager at AutoDS