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Head Government Relations and Public Policy at Twilio. Location Information: USA. See yourself at Twilio. Join the team as Twilio’s next Head of Government Relations and Public Policy, Latin America.. About the job. Twilio is hiring a Head of Government Relations and Public Policy, Latin America to lead regulatory engagement, shape policy outcomes, and drive regional submissions. This role partners across legal, compliance, and business teams to align strategy with operations, ensuring Twilio’s objectives are advanced through external advocacy and internal coordination.. Responsibilities. In this role, you’ll:. Lead the region’s public policy, government relations, and regulatory strategy, ensuring alignment with global objectives.. Manage a cross-functional team of policy and regulatory professionals, driving strategic execution across regulatory engagement, government advocacy, and compliance.. Coordinate policy positions and regulatory submissions with internal legal and compliance leads, while maintaining external alignment with regional institutions.. Serve as Twilio’s senior representative to regulators, ministries, legislators, and standards bodies across the region.. Proactively identify policy trends, market risks, and regulatory shifts that may affect Twilio’s business and innovation.. Develop and maintain strong relationships with key policymakers, regulatory officials, and industry influencers.. Partner with Product, Engineering, and Compliance teams to inform strategy and product development.. Champion Twilio’s thought leadership in international policy arenas, civil society coalitions, and innovation networks.. Represent Twilio at industry events, public policy forums, and multilateral regulatory discussions to shape a favorable operating environment.. Qualifications . Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!. *Required:. 12+ years of experience in telecommunications and technology regulation and public policy, government relations, regulatory law, or other relevant leadership roles.. Demonstrated ability to lead multidisciplinary teams focused on public policy, regulatory advocacy, and compliance.. Deep familiarity with telecom regulatory frameworks, including licensing, interconnection, numbering, privacy, and emerging tech regulation (e.g., AI, cybersecurity).. Demonstrated ability to shape policy outcomes through strategic collaboration with governments, industry bodies, and global institutions. Experience coordinating complex regulatory initiatives and strategic advocacy campaigns.. Exceptional communication, strategic thinking, and stakeholder management skills.. Law degree or advanced degree in public policy, international affairs, political strategy or a related field.. Fluency in English, Portuguese, and Spanish . Desired:. Proven success managing teams across regions, including roles in the private sector, government, and NGOs.. Experience and training in public communications, including media engagement, message development, and managing press interactions in high-stakes or complex policy environments... Location. This role will be remote,. . but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.. Travel . We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.. What We Offer. Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.. Compensation. *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.. The estimated pay ranges for this role are as follows:. Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700 - $173,400.. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600.. Based in the San Francisco Bay area, California: $163,100 - $203,900.. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.. Applications for this role are intended to be accepted until July 30, 2025 but may change based on business needs.