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Operations Associate - Credentialing (Payor Projects) at Grow Therapy. Location Information: USA. What You’ll Be Doing: . We’re looking for an Operations Associate to join our Credentialing Operations team. This role is key to enabling seamless collaboration between our internal teams and external payor partners. You’ll be the connection between Credentialing Operations and our Payor Partnerships team - translating complex requirements into operational strategies and actioning on payor needs. You should be comfortable working across multiple stakeholders and a strong relationship builder. You’ll need to understand the nuances of Medicaid and thrive in ambiguous environments.. What You’ll Do:. Serve as the first point of contact on CredOps for new payor launches, including complex government and Medicaid contracts. Translate payor requirements into operational requirements and workflows, including developing and implementing creative solutions. Review delegated credentialing agreements to identify operational risks, gaps, or requirements and work with legal on where we can find a compromise when needed. Act as a trusted liaison between Payor Partnerships and CredOps, ensuring both sides are aligned on process, priorities, and timelines. Support additional operational workstreams in credentialing and enrollment, including building rosters, workflows, and processes as necessary. The base compensation range for this position is $105,000 - $117,000 USD.. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.. You’ll Be a Good Fit If You Have: . 2-4 years of experience in program or project management with a focus on payor operations. Strong working knowledge of Medicaid and government payor requirements (across multiple states preferred). Experience with both delegated and non-delegated payor workflows. Excellent stakeholder management and communication skills. You know how to get buy-in and set realistic expectations / deadlines. Strong critical thinking and operational judgment; you see the issue, the downstream impacts, and the solution. If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. . Note: Please upload your resume in PDF format . We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using . Covey Scout for Inbound. on January 11, 2025.. Please see the independent bias audit report covering our use of Covey . here. .