
Product Manager - Digital Twin at CAI. Location Information: USA. Are You Ready?. CAI is a 100% employee-owned professional services company established in 1996 that has grown year over year to nearly 850 people worldwide. For mission critical and FDA-regulated industries that need to deliver high-stakes solutions, we provide commissioning, qualification, validation, start-up, project management, and consulting services focused on operational readiness and performance excellence.. Our approach is simple because our Purpose informs everything we do:. We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience.. At CAI, we are committed to living our Foundational Principles, both professionally and personally:. - We act with integrity. - We serve each other. - We serve society. - We work for our future. As owners, our shared success drives our team-first approach. We put clients’ interests first, never stop until it's right, and do whatever it takes to get there.. CAI agents work with cutting-edge technologies in advanced medicine and regulated facilities. You will have opportunities to engage with leading experts, participate in hands-on certifications, and make a direct impact by helping bring life-saving therapies to market. Our collaborative, values-driven culture ensures delivery of excellence across all services.. Key Responsibilities:. Product Strategy & Vision. - Define and refine the DFT product roadmap in alignment with CAI’s digital transformation goals.. - Develop integrated strategies for facility data capture, asset onboarding, and spatial planning.. - Envision long-term digital twin capabilities (e.g., AR/VR, mobile issue tracking, spatial turnover packages).. Agile Product Ownership. - Serve as Scrum Product Owner across cross-functional development teams.. - Create user stories and acceptance criteria based on real-world facility and operational workflows.. - Lead backlog grooming, sprint planning, and review sessions to ensure continuous value delivery.. User and Stakeholder Engagement. - Partner with internal teams, clients, and SMEs to translate complex requirements into intuitive digital tools.. - Champion end users such as facilities, engineering, and capital project teams.. - Incorporate feedback loops to enable rapid prototyping and MVP releases.. Cross-Functional Leadership. - Coordinate with the Reality Capture team on 3D model development, SLAM workflows, and LiDAR protocols.. - Collaborate with external partners (e.g., Autodesk) to ensure compatibility with BIM standards.. - Work with Sales, Marketing, and Customer Success to build onboarding resources and go-to-market assets.. Solution Development & Differentiation. - Standardize reusable templates, visualization modules, and spatial tools across projects.. - Develop mobile-first solutions for punch list tracking, asset induction, and facility navigation.. - Monitor KPIs (e.g., model adoption, delivery timelines) to continuously improve performance.. Qualifications and Experience:. Required:. - 5+ years of experience in product management, software development, or digital transformation (preferably in life sciences, mission critical, or facilities industries).. - 2+ years of experience in Agile environments (Scrum Product Owner or equivalent role).. - Strong communication, stakeholder management, and strategic planning skills.. Preferred:. - Familiarity with GxP environments and digital compliance frameworks (e.g., 21 CFR Part 11, ISO 27001).. - Knowledge of BIM, LiDAR, SLAM, and GIS technologies.. - Experience with Autodesk tools (Revit, Navisworks), point cloud processing, and SaaS-based planning platforms.. - Certified Scrum Product Owner (CSPO) or equivalent certification.. - Understanding of facility lifecycle management, commissioning, and digital construction workflows.. $130,000 - $140,000 a year. Average base salary range - not including benefits and bonus.. CAI Benefits:. •Comprehensive Health Insurance coverage. •24 days of Paid Time Off. •ESOP/401K - 15% Company Contribution (US Only). •Company paid Life Insurance. •Company paid Long Term Disability. We are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all – our employees, our customers, and the broader society.. . This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO).