Product Designer - Database Observability at Grafana Labs

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Product Designer - Database Observability at Grafana Labs. Location Information: Canada.  . Product Designer, Database Observability. This is a remote position. We are looking for candidates in the United States and Canada, in the EST time zone.. About Grafana Labs. Grafana Labs provides an open and composable monitoring and observability platform built around Grafana, the leading open source technology for dashboards and visualization. There are more than 20M users of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies—including Bloomberg, JPMorgan Chase, and eBay—manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack.. The role. As a Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, and design leaders distributed across six continents. You will be working within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success.. The primary focus of your role will be contributing to our Database Observability product (DB O11y). DB O11y provides our customers with deep, actionable insights into their database environments. This product enables applications developers and database admins to surface, troubleshoot, and optimize latency problems and slow running queries across the critical database infrastructure that underpins a company’s core business applications. The DB O11y product is currently in Private Preview and in early testing with a few select customers. We are looking for a Product Designer who can field customer and user feedback, observe user behavior using product analytics tools, and identify opportunities to improve the Database Observability user experience through Public Preview, GA, and beyond. Additionally, alongside peers in product management, technical writing, engineering, and more, you will work to evolve the feature set, optimize troubleshooting and exploratory workflows, and ensure the DB O11y experience is tightly woven into our overall Grafana Cloud suite of products. . Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows that will enable you to make a meaningful impact on the user experience your product delivers to Grafana customers. . You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by collaborating with other designers on cross-product experiences and through design critiques, contributing to team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales. . We would be excited if you bring. Experience designing for developers, database admins (DBAs), or other highly technical users. A portfolio of effective designs for complex products delivered in a fast-paced environment. Ability to synthesize business and product strategic priorities, customer feedback, research insights, and technical considerations into pragmatic, cohesive, scalable design solutions. Ability to effectively communicate and collaborate with highly distributed cross-functional teams to ship and evolve in an iterative fashion while keeping the end design vision in mind. Experience working independently in a remote environment, combining a bias for action, a growth mindset, and a drive for clarity, transparency, and continuous improvement. You would stand out if you can demonstrate. Experience instrumenting product analytics, planning and participating in user interviews, and making data driven decisions as a result. Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain. Ability to develop new patterns and components when needed, while still looking after component, pattern, and visual consistency across the Grafana ecosystem. When you apply, please:. Let us know why you want to work at Grafana Labs. Provide an example of a successful data visualization product/experience for technical users and a sentence or two on what you believe makes it effective. In Canada, the base compensation range for this role is $106,000 CAD - $132,000 CAD. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed . here. .. *Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.. *Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.