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Product Manager – Order to Cash (O2C) at Gusto, Inc.. Location Information: Canada. About the Role:. We are looking for a seasoned Product Manager to lead and evolve our Order to Cash (O2C) systems and processes. This role will be pivotal in scaling our billing, cash reconciliation, collections, and revenue recognition functions. You will work cross-functionally with Finance, Engineering, Customer Experience, and Legal teams to deliver solutions that are scalable, efficient, compliant, and data-driven.. You will also be expected to identify and leverage AI and automation opportunities to streamline repetitive tasks, enhance data quality, and support predictive decision-making within O2C..  . Here’s what you’ll do day-to-day:. Own and evolve the O2C systems roadmap—aligning with Finance, Sales, and Product GTM goals. Lead end-to-end system integration efforts between Salesforce, NetSuite, and other O2C tools. Optimize and automate workflows for order processing, invoicing, cash reconciliation, collections, and revenue recognition. Implement AI-driven enhancements such as predictive collections, invoice categorization, and anomaly detection for compliance. Define and measure success metrics like time-to-invoice, DSO, and billing accuracy. Ensure systems are SOX-compliant with appropriate controls, audit trails, and documentation. Drive vendor evaluation and tool rationalization across O2C systems. Here’s what we're looking for:. 8+ years of product management experience with ERP, finance systems, or fintech platforms. Deep understanding of Order to Cash and revenue operations in a SaaS or subscription business. Hands-on experience with tools such as Salesforce, NetSuite, Zuora, Stripe, or similar platforms. Experience with SOX compliance and audit-prep for billing and revenue workflows. Demonstrated ability to implement workflow automation and integrations at scale. Strong analytical and problem-solving skills with a data-first mindset. Familiarity with. . AI use cases in finance systems, such as NLP for contract ingestion, LLMs for billing support, or anomaly detection for audit flags. Our cash compensation amount for this role is targeted at $135,000-$168,000/year in Denver, Chicago, Miami, Austin and Atlanta, $147,000-$184,000/year in Los Angeles, and $163,000- $204,000/year for San Francisco, Seattle and New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.