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Community Manager - Star Trek™ Fleet Command at Scopely. Location Information: USA. Scopely is looking for a . Community Manager. to join our . Star Trek™ Fleet Command. team in the US on a remote basis!. At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. . Star Trek Fleet Command's ongoing success goes from strength to strength. Our in-house-developed 4X MMO was launched in 2018 and continues to evolve, consistently being one of the top 10 gross revenue Massive Multiplayer Strategy games on the market.. As . Community Manager. , you will become a key architect of how we connect with our players, shape the future of player engagement, and elevate Star Trek’s iconic fandom into the next era. This is not just a community presence role—this is a strategic leadership position that sits at the intersection of product, content, player experience, and marketing. We’re looking for someone who understands community not just as a channel, but as a growth engine, a sentiment radar, and a storytelling frontier.. What You Will Do:. Be the primary voice of Star Trek™ Fleet Command, engaging directly with our player base across Discord, social media, livestreams, and community events.. Own and evolve our community strategy, aligning with game arcs, roadmap beats, and live ops content to create integrated and impactful engagement moments.. Champion the Voice of the Player, surfacing qualitative and quantitative insights that inform product, design, live ops, and marketing decision-making.. Drive campaign execution, including in-game celebrations, patch notes, feature updates, player recognition programs, influencer integrations, and roadmap previews.. Design and scale community systems—including a robust moderation team, Player Advisory Council (PAC) programs, and operational processes—that foster consistent, inclusive, and transparent communication.. Partner with cross-functional teams, including Product, Brand, Lifecycle Marketing, and UA, to integrate community into the heartbeat of the STFC experience.. Track and report on community KPIs, including sentiment, engagement, campaign performance, and player activation metrics.. What We’re Looking For: . Passionate about community as both a craft and a mission—deeply connected to fandom culture, especially the values and storytelling legacy of Star Trek™.. Naturally player-first in your thinking, with strong instincts for when to listen, when to advocate, and how to translate emotion into action.. Energized by ambiguity and opportunity—someone who builds from scratch, adapts quickly, and experiments with intention.. Skilled in storytelling and communication, with the ability to bring clarity and cohesion to both internal teams and external players.. Comfortable operating cross-functionally, acting as a connective force between product, marketing, live ops, and the player voice.. What You’ve Done:. Architected community programs with strategic intent, building systems that scale—from Discord infrastructures to VIP programs, ambassador networks, and player councils—that fuel loyalty, retention, and growth.. Turned community signals into business intelligence, creating structured sentiment tracking, voice-of-player frameworks, and engagement reporting that influence product, roadmap, and live ops priorities.. Launched fandom-powered campaigns and initiatives, leading everything from patch preview streams and roadmap reveals to in-game stunts, milestone celebrations, and immersive social storytelling moments.. Activated and elevated creator and fan talent, integrating influencers and superfans into content plans, UGC activations, and community storytelling in a way that balances authenticity with business outcomes.. Maintained a resilient and inclusive community environment, using moderation strategies, tooling, and proactive governance to foster safe, high-trust spaces that scale with the player base.. Collaborated cross-functionally at speed, partnering with product, marketing, live ops, and franchise teams to ensure community beats are woven into the core narrative of the game experience.. 4+ years of experience in community leadership roles—ideally within games, entertainment, or fandom-driven ecosystems—where you’ve delivered measurable impact across engagement, sentiment, and player-driven growth.. Bonus. You’re a Trekkie at heart—or ready to go warp speed into becoming one. You understand (or are excited to deeply learn) what makes Star Trek™ special, and how that passion shows up in STFC’s diverse community.. You’re already immersed in Star Trek™ Fleet Command, or show strong potential to become a true insider—understanding the game’s culture, player behavior, and core motivators.. Experience engaging with fandoms in sci-fi, strategy, or lore-heavy franchises—especially where canon, character, and continuity are central to community trust.. Familiarity working with franchise licensors or IP stakeholders, where balancing creative freedom with brand stewardship is key.. At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!. Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.. This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment.  . For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.. CA, CO, NJ, NY, and WA Annual Salary Range. $80,000—$90,000 USD